Avaya 9504 IP Phone (Model 700500206) User Manual

Uvod

This manual provides comprehensive instructions for the Avaya 9504 IP Phone, a digital phone designed for use with Avaya IP Office systems. It covers essential information for product setup, daily operation, routine maintenance, and basic troubleshooting. Please read this manual thoroughly to ensure proper use and to maximize the functionality of your device.

Upute za postavljanje

Before beginning, ensure your Avaya IP Office system is running Release 7.0(5) or higher, as this phone requires compatible system software.

1. Spajanje telefona

Identify the ports on the rear of the phone for network, handset, and optional headset connections.

Slika 1: Stražnji view of the Avaya 9504 IP Phone, highlighting the various connection ports for power, network, and accessories.

• Mrežna veza: Connect an Ethernet cable from your network jack to the LAN port on the back of the phone.
• Povezivanje slušalice: Plug the coiled cord from the handset into the designated handset port.
• Priključak za slušalice (opcionalno): If using a headset, connect it to the headset jack.
• Priključak za napajanje: Connect the power adapter (if required, depending on Power over Ethernet (PoE) availability) to the power port and then to an electrical outlet.

2. Početno pokretanje

Once connected, the phone will power on and begin its boot-up sequence. The display will show system information and then typically prompt for user login or display the main idle screen, indicating it is ready for use.

Upute za rad

The Avaya 9504 IP Phone features a 4-line display, 12 programmable buttons, 10 fixed feature buttons, paperless labeling, a speakerphone, and a 5-way navigation cluster.

Slika 2: Ispred view of the Avaya 9504 IP Phone, showing the display, navigation cluster, programmable buttons, and fixed feature buttons.

Osnovne funkcije poziva

• Upućivanje poziva: Podignite slušalicu ili pritisnite Zvučnik gumb, a zatim birajte broj.
• Odgovaranje na poziv: Podignite slušalicu ili pritisnite trepćuću tipku linije ili pritisnite Zvučnik dugme.
• Završetak poziva: Spustite slušalicu ili pritisnite Zvučnik ponovno gumb.
• Zadrži: Tijekom poziva pritisnite Stani button. Press the line button again to retrieve the call.
• Prijenos: Tijekom poziva pritisnite Prijenos button, dial the new extension/number, and then press Prijenos opet.

Korištenje značajki

• Programabilni gumbi: The 12 buttons to the right of the display can be programmed for various functions such as speed dials, line appearances, or feature access. Refer to your system administrator for specific programming.
• Fiksni gumbi funkcija: Koristite gumbe poput Poruka, Kontakti, Dom, Povijest, Ponovno biranje, Isključi zvuk, i Volumen for quick access to common functions.
• Navigacijski klaster: Koristite OK button and arrow keys to navigate menus and select options on the display.
• Zvučnik: Pritisnite tipku Zvučnik button to activate or deactivate the speakerphone function.
• slušalice: Pritisnite tipku Slušalice button to switch between handset/speaker and headset audio.

Održavanje

Čišćenje telefona

To maintain the appearance and functionality of your Avaya 9504 IP Phone:

• Koristite meku, lagano damp cloth to wipe down the phone's surfaces.
• Avoid using abrasive cleaners, solvents, or harsh chemicals, as these can damage the phone's finish and internal components.
• Ensure no liquid enters the phone's openings.

Razmatranja okoliša

Keep the phone in a dry environment, away from direct sunlight, excessive heat, and moisture. Ensure proper ventilation around the device.

Rješavanje problema

If you encounter issues with your Avaya 9504 IP Phone, try the following basic troubleshooting steps:

• No Dial Tone/No Power:
  • Check all cable connections, especially the network and power cables, to ensure they are securely plugged in.
  • If using a power adapter, verify the outlet is functional.
• Zaslon ne radi:
  • Ensure the phone is receiving power.
  • Try restarting the phone by unplugging and re-plugging the power/network cable.
• Loša kvaliteta poziva:
  • Provjerite je li mrežni kabel oštećen.
  • Provjerite je li vaša mrežna veza stabilna.
  • If using a headset, ensure it is properly connected and functional.
• Gumbi ne reagiraju:
  • Ponovno pokrenite telefon.
  • Ensure the phone's firmware is up to date (contact your system administrator).

For more complex issues or system-related problems, please contact your IT department or Avaya system administrator.

Tehnički podaci

Jamstvo i podrška

This Avaya 9504 IP Phone is a Certified Refurbished product. It has been tested and certified to function like new. It typically includes a minimum 90-day warranty from the seller.

For warranty claims, technical support, or further assistance, please contact the seller from whom you purchased the product. For system-specific inquiries or advanced configurations, consult your Avaya IP Office system administrator.