Poli E220
Korisnički priručnik za Poly Edge E220 IP stolni telefon
Your guide to setting up and using your Poly Edge E220 IP Desk Phone.
1. Uvod
The Poly Edge E220 is a versatile IP desk phone designed for modern office environments, offering advanced communication features. It supports up to 16 lines with 4-line keys and includes integrated Bluetooth for seamless mobile phone and headset pairing. This manual provides detailed instructions for setup, operation, and maintenance of your device.

Slika: prednja strana view of the Poly Edge E220 IP Desk Phone, showcasinnjegov zaslon, tipkovnicu i slušalicu.
2. Što je u kutiji
Molimo provjerite jesu li sve sljedeće komponente uključene u vaš paket:
- Poly Edge E220 IP Desk Phone Unit
- slušalica
- Zavojni kabel slušalice
- Cat5E Ethernet Cable
- Integrated Wall Mount (pre-attached or separate)
- Osnovni stalak
Note: A power supply is NOT included with this renewed product and must be acquired separately if Power over Ethernet (PoE) is not available.
3. Značajke proizvoda
- 4-Line Keys: Supports up to 16 lines for flexible call management.
- Integrirani Bluetooth: Allows for seamless pairing with mobile phones and Bluetooth headsets.
- Zaslon visoke rezolucije: Provides clear visibility for call information and menu navigation.
- HD glas: Delivers superior audio quality for clearer conversations.
- Multi-Line Operation: Manage multiple active calls simultaneously.
- Mogućnost konferencijskog poziva: Supports 3-way conferencing.
4. Postavljanje i instalacija
4.1 Sastavljanje telefona
- Attach the Base Stand: Align the tabs on the base stand with the slots on the back of the phone unit. Slide the stand into place until it clicks securely.
- Connect the Handset: Plug one end of the coil cord into the handset and the other end into the handset port on the side of the phone unit.
4.2 Spajanje kabela
Locate the ports on the back and side of the phone unit.

Slika: Bočno view of the Poly Edge E220 IP Desk Phone, highlighting the various connection ports and the adjustable stand.
- Mrežna veza: Connect one end of the Cat5E Ethernet cable to the LAN port on the phone and the other end to your network switch or router. If your network provides Power over Ethernet (PoE), the phone will power on automatically.
- Power Connection (if no PoE): Ako PoE nije dostupan, spojite odgovarajući adapter za napajanje (nije uključen) na priključak za napajanje na telefonu, a zatim na utičnicu.
- Opcionalni priključak za slušalice: If using a wired headset, connect it to the dedicated headset port.
4.3 Početno uključivanje
Once connected, the phone will power on and begin its boot sequence. This may take a few moments. The display will show the Poly logo, followed by network configuration and registration status. If prompted, enter your network credentials or contact your IT administrator for setup assistance.
5. Upute za rad
5.1 Upućivanje i primanje poziva
- Za upućivanje poziva: Pick up the handset, press the Speaker button, or press a line key. Dial the number and press the Dial soft key or wait for the call to connect.
- Da odgovorite na poziv: Pick up the handset, press the Speaker button, or press the flashing line key.
- Za završetak poziva: Replace the handset, or press the End Call soft key.

Image: A man engaged in a phone call using the Poly Edge E220 IP Desk Phone in a professional office environment.
5.2 Korištenje Bluetootha
The Poly Edge E220 allows you to pair your mobile phone or Bluetooth headset for enhanced flexibility.
- Omogući Bluetooth: Navigate to the phone's menu, select Settings, then Bluetooth, and ensure Bluetooth is enabled.
- Uparivanje uređaja: Put your Bluetooth device (mobile phone or headset) into pairing mode. On the phone, select 'Add New Device' or 'Scan for Devices'. Select your device from the list and follow the on-screen prompts to complete pairing.
- Povezivanje: Once paired, your device should automatically connect when in range. You can manually connect/disconnect from the Bluetooth menu.

Image: A woman working at a desk, utilizing the Poly Edge E220 IP Desk Phone alongside her laptop, demonstrating its integration into a modern workspace.
5.3 Napredne značajke
- Zadrži: During a call, press the Hold soft key to place the call on hold. Press it again to resume.
- Prijenos: During a call, press the Transfer soft key, dial the new number, and then press Transfer again to complete.
- Konferencija: During an active call, press the Conference soft key, dial the number of the third party, and then press Conference again to join all parties.
- Govorna pošta: Press the Voicemail button to access your voicemail messages.
6. Održavanje
To ensure the longevity and optimal performance of your Poly Edge E220 IP Desk Phone, follow these maintenance guidelines:
- Čišćenje: Za čišćenje površine i zaslona telefona koristite meku, suhu krpu koja ne ostavlja dlačice. Za tvrdokorne mrlje laganoampisperite krpu vodom. Izbjegavajte upotrebu jakih kemikalija, abrazivnih sredstava za čišćenje ili aerosolnih sprejeva.
- Okruženje: Držite telefon na suhom mjestu, dalje od izravne sunčeve svjetlosti, prekomjerne topline i vlage.
- Uprava za kabele: Ensure all cables are neatly organized and not under strain to prevent damage to ports or cables.
- Ažuriranja softvera: Periodically check with your IT administrator for available software updates to ensure your phone has the latest features and security enhancements.
7. Rješavanje problema
If you encounter issues with your Poly Edge E220, refer to the table below for common problems and solutions.
| Problem | Mogući uzrok | Otopina |
|---|---|---|
| Telefon se ne uključuje | No power supply or PoE connection | Ensure Ethernet cable is connected to a PoE-enabled port, or connect a compatible power adapter. |
| Nema tona za biranje | Network issue or phone not registered | Check network cable connection. Verify network status on the phone display. Contact IT support if registration fails. |
| Ne čujem pozivatelja / Pozivatelj me ne čuje | Volume too low, faulty handset/headset, or network audio issue | Adjust volume. Test with speakerphone. Check handset/headset connection. Restart phone. |
| Bluetooth uređaj se ne uparuje | Uređaj nije u načinu uparivanja ili je izvan dometa | Ensure Bluetooth device is in pairing mode and within range. Restart both devices. |
If the problem persists after attempting these solutions, please contact your IT department or the product support team for further assistance.
8. Specifikacije
Key technical specifications for the Poly Edge E220 IP Desk Phone:
| Značajka | Detalj |
|---|---|
| Dimenzije proizvoda | 12.1 x 10.3 x 3.4 inča |
| Težina artikla | 2.55 funti |
| Vrsta telefona | Žičani IP telefon |
| Izvor napajanja | Corded Electric (Power Supply NOT Included) / Power over Ethernet (PoE) |
| Vrsta birača | Jedna tipkovnica |
| Vrsta sustava sekretarice | Digital (requires service provider support) |
| Mogućnost konferencijskog poziva | 3-smjerni |
| Višelinijski rad | Yes, supports up to 16 lines with 4-line keys |
| Bluetooth | Integrated for mobile phone and headset pairing |
9. Jamstvo i podrška
As a renewed product, the Poly Edge E220 IP Desk Phone typically comes with a limited warranty provided by the refurbisher or seller. Please refer to your purchase documentation for specific warranty terms and conditions. For technical support, troubleshooting beyond this manual, or warranty claims, please contact the seller or your IT administrator.
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