Rongta RP850 80mm termalni pisač računa Korisnički priručnik

1. Uvod

The Rongta RP850 is an 80mm thermal receipt printer designed for point-of-sale (POS) environments, including restaurants and kitchens. It features an auto-cutter, sound and light indicators for order reminders, and multiple interface options for versatile connectivity.

Važna obavijest o kompatibilnosti: This printer is ne compatible with Square, Clover, Chromebook, UberEats, Grubhub, Doordash, Postmates, Upserve, Shopify, Gloriafoods, or Lightspeed systems. It does not support Wi-Fi or Bluetooth connectivity. It is also not compatible with iPhone, iPad, Android phones, or Android tablets. The RP850 is designed to work with laptops and desktop computers running Windows, Mac, or Linux operating systems.

2. Proizvod je gotovview

2.1 Sučelja

The RP850 printer offers several connectivity options located on the rear panel:

• USB priključak: Za izravno spajanje na računalo.
• LAN Port (Ethernet): Za mrežnu povezivost.
• Serijski priključak: Za serijsku komunikaciju podataka.
• Priključak za ladicu za gotovinu: Za spajanje ladice za novac.
• Priključak za napajanje: Za spajanje strujnog adaptera.

2.2 Ključne značajke

• Automatski rezač: Automatically cuts receipts after printing.
• Sound and Light Indicator: Provides audible and visual alerts for order reminders. This function can be configured.
• Wall Hanging Design: Features two hanging holes on the bottom for wall mounting, optimizing space.
• DIP prekidači: Located on the bottom for advanced configuration of features like auto-cutter, languages, and print density.

3. Postavljanje

3.1 Raspakiranje i početni pregled

Carefully remove the printer from its packaging. Inspect the printer for any signs of damage. Ensure all components, including the power adapter and any included cables, are present.

3.2 Umetanje termalnog papira

The RP850 uses 80mm wide thermal receipt paper. Follow these steps to load the paper:

1. Open the printer's top cover by pressing the release latch.
2. Insert the thermal paper roll into the compartment, ensuring the paper feeds from the bottom and the leading edge extends out of the printer.
3. Čvrsto zatvorite gornji poklopac dok se ne zabravi.

3.3 Spajanje na računalo

Connect the printer to your computer using one of the available interfaces (USB, Serial, or Ethernet). Ensure the power adapter is connected to the printer and a power outlet.

3.4 Instalacija upravljačkog programa

Drivers are essential for your computer to communicate with the printer. A USB flash drive containing the user guide and driver setup guide (PDF) is included with the printer. If the USB flash drive is unavailable or lost, drivers can be downloaded from the official Rongta webmjesto.

• Windows/Linux: Follow the instructions in the driver setup guide for your operating system.
• MacOS: The USB flash drive includes a specific Mac OS driver installation manual. Please read it carefully before proceeding with the installation.
• TCP/IP Installation: The printer can also be installed via TCP/IP for network printing. Refer to the driver setup guide for detailed instructions.

4. Upute za rad

4.1 Osnovni ispis

Once the drivers are installed and the printer is connected, you can print receipts from your compatible POS software or application. Ensure the printer is selected as the default or desired printer in your system settings.

4.2 Sound and Light Indicator Settings

The printer features a sound and light indicator for order reminders. This function can be configured or disabled using the printer tool software (available on the USB flash drive or official webmjestu).

• To disable the sound: Open the printer tool, navigate to "Other" settings, select "Volume Set," choose "Voiceless," and then click "Set."
• The printer tool also allows you to adjust font settings and other parameters.

4.3 DIP Switches Configuration

The DIP switches located on the bottom of the printer allow for advanced configuration. These switches can control settings such as the auto-cutter function, language, sound-light indicator behavior, and print density. Refer to the detailed instructions in the user guide (on the USB flash drive or official website) for proper configuration.

5. Održavanje

5.1 Zamjena papira

When the paper roll is depleted, replace it by following the steps outlined in Section 3.2, "Loading Thermal Paper." Ensure you use 80mm thermal paper.

5.2 Čišćenje pisača

Regular cleaning helps maintain printer performance and extends its lifespan:

• Ispisna glava: Lagano koristite meku krpu koja ne ostavlja dlačice damptermalnu glavu za ispis natopljenu izopropilnim alkoholom nježno obrišite. Prije upotrebe ostavite da se potpuno osuši.
• Put papira: Uklonite prašinu ili ostatke papira s puta papira mekom četkom ili komprimiranim zrakom.
• Vanjski: Wipe the exterior of the printer with a soft, dry cloth. Avoid using harsh chemicals.

6. Rješavanje problema

This section addresses common issues you might encounter with the Rongta RP850 printer.

• Pisač ne reagira/ispisuje:
  • Check all cable connections (power, USB/Serial/Ethernet).
  • Provjerite je li pisač uključen.
  • Verify that the correct printer driver is installed and selected in your operating system and application.
• Incorrect or Faint Printing:
  • Ensure you are using thermal paper, loaded correctly.
  • Use the "Rongta printer tool" to check and adjust print density settings.
  • If using a POS program, you may need to change the printer emulation (e.g., to emulate a Star printer) within the "Rongta printer tool" for proper functionality.
• Unwanted Beeping/Sound Indicator:
  • Refer to Section 4.2, "Sound and Light Indicator Settings," to configure or disable the sound via the printer tool.
• Problemi s instalacijom upravljačkih programa:
  • If the included USB flash drive is not working, download the latest drivers from the official Rongta webmjesto.
  • For Mac OS, ensure you follow the specific Mac OS driver installation manual.

If you encounter persistent issues, please contact Rongta customer support or visit their official webmjesto za daljnju pomoć.

7. Specifikacije

8. Jamstvo i podrška

8.1 Informacije o jamstvu

The Rongta RP850 printer comes with a limited warranty. Please refer to the warranty documentation included with your product or visit the official Rongta webstranicu za posebne uvjete i odredbe.

8.2 Korisnička podrška

For technical assistance, driver downloads, or any questions regarding your Rongta RP850 printer, please visit the official Rongta website or contact their customer support team. Contact information can typically be found on the manufacturer's webmjestu ili pakiranju proizvoda.