SAM4s ER-915

SAM4S ER-915 Electronic Cash Register User Manual

Comprehensive instructions for setup, operation, and maintenance of your SAM4S ER-915 cash register.

1. Uvod

The SAM4S ER-915 is a commercial-grade electronic cash register designed for various retail environments. It features receipt and journal printers, along with an adjustable two-line alphanumeric backlit liquid crystal operator display. This manual provides essential information to help you set up, operate, and maintain your ER-915 unit effectively.

SAM4S ER-915 Electronic Cash Register main unit

Slika: prednja strana view of the SAM4S ER-915 Electronic Cash Register, showing the main unit with keyboard, display, and integrated cash drawer.

2. Postavljanje i instalacija

Before operating the SAM4S ER-915, ensure proper installation and connection.

2.1 Raspakiranje i sadržaj

Carefully unpack the cash register and verify all components are present:

  • SAM4S ER-915 Cash Register Unit
  • Početni papir u roli
  • Set ključeva
  • Korisnički priručnik (ovaj dokument)
  • Power Switch Cover
  • Cable Router Clip
  • Paper Take-Up Spool

2.2 Postavljanje

Place the unit on a stable, flat surface. Consider the dimensions for adequate space:

  • Dimenzije jedinice: 16.5"D x 16.5"Š x 11.81"V
  • Težina jedinice: Otprilike 25 funti

2.3 Priključak za napajanje

Connect the power cable to the unit and a standard 120V AC outlet. The unit requires 120 AC ± 10%, 50/60 Hz power supply.

2.4 Periferne veze

The ER-915 supports various peripheral connections:

  • Serijski portovi: Standard COM1 & COM2 (D-Sub-9M). Optional COM3 & COM4 (RJ45).
  • Priključak za ladicu za gotovinu: One additional RJ11 (24V) port for cash drawer control.
  • SD priključak: Standard SD card slot for data management.
  • Čitač kartica: Optional integrated dual track MCR.
SAM4S ER-915 rear ports

Slika: Stražnja strana view of the SAM4S ER-915, showing various connectivity ports including COM ports, LAN, and cash drawer connection.

3. Operacija

The SAM4S ER-915 is designed for efficient transaction processing and reporting.

3.1 Ključne značajke

  • Up to 22,000 PLUs (Price Look-Ups)
  • Up to 99 Clerks/Cashiers
  • Up to 99 Group Totals
  • Support for up to 500 Hard or Soft Guest Checks
  • Two price levels per PLU
  • Up to 100 Mix & Match Discounts
  • Up to 50,000 lines of Electronic Journal
  • Programmable Keyboard Functions: 8 Charge Keys, 10 One-Touch Macro Keys, 4 Automatic Currency Conversion Keys
  • Hrana svamp Sorting and Tendering for Stores that accept Food Stamps
  • Automatic Tax Calculation for up to 4 rates or tables
  • Cancel Sale Function, Key Lock Controlled Transaction Void
  • Check Cashing, Post Tendering, Hash PLU Status, Training Mode, Not-Found PLU
  • Condensed Journal

3.2 Jedinice za prikaz

The ER-915 features two display units for operator and customer visibility.

  • Operator Display: A 2-line x 16 character alphanumeric backlit LCD for clear transaction monitoring.
  • Customer Display: A 9-digit LED display for customer viewing of prices and totals.
SAM4S ER-915 operator display

Image: Close-up of the operator display showing transaction details.

SAM4S ER-915 rear customer display

Image: Close-up of the rear customer display showing a numerical total.

3.3 Printing System

The unit includes a dual-station direct thermal, drop-and-print system for receipts and journals.

  • Vrsta pisača: Direct Thermal, Drop-and-Print
  • Printer Stations: Dual Station, Receipt and Journal Printers
  • Printer Speed: 22 redaka u sekundi
  • Rola papira: 2-1/4" (58mm) width

3.4 Ladica za gotovinu

The integrated cash drawer features a 5 bill, 5 coin configuration with an adjustable coin divider, two media slots, and a standard security lock and key.

SAM4S ER-915 cash drawer

Image: Open view of the SAM4S ER-915 cash drawer, showing bill and coin compartments.

3.5 SD Card Utilities

The standard SD port allows for program save/load, report capture, firmware updates, and graphics uploading.

SAM4S ER-915 SD card slot

Image: Close-up of the SAM4S ER-915 showing the SD card slot for data management.

3.6 Management Reports

The ER-915 provides comprehensive reporting capabilities:

  • Individual Clerk/Cashier Report
  • Hourly Sales Analysis
  • Reporting for up to 99 Clerks/Cashiers
  • PLU, Group and Stock Reports
  • Period-To-Date Financial, Hourly, Cashier, Group and PLU Reports
  • Sales by Day Report for 31 Days
  • Open Check Report

4. Održavanje

Redovito održavanje osigurava dugotrajnost i optimalne performanse vaše blagajne.

4.1 Čišćenje

Obrišite vanjski dio jedinice mekom, damp cloth. Avoid abrasive cleaners or solvents. Keep the printer area free of dust and paper debris.

4.2 Zamjena role papira

The ER-915 uses 2-1/4" (58mm) thermal paper rolls. Refer to the printer mechanism for specific loading instructions. Ensure the paper is loaded correctly for both receipt and journal printers.

4.3 Memory Protection

The unit's memory is protected for 90 days with a full charge for 24 hours. Ensure the unit remains powered or charged to retain data.

5. Rješavanje problema

This section addresses common issues you might encounter with your SAM4S ER-915.

5.1 Problemi s napajanjem

  • Uređaj se ne uključuje: Verify the power cable is securely connected to both the unit and a working electrical outlet. Check the power switch position.

5.2 Problemi s ispisom

  • No printout or blank receipts: Check if the paper roll is installed correctly and has sufficient paper. Ensure the thermal paper is loaded with the correct side facing the print head. Clean the print head if necessary.
  • Jammed paper: Open the printer cover and carefully remove any jammed paper. Ensure no debris is obstructing the paper path.

5.3 Problemi s prikazom

  • Display is blank or unreadable: Check power connection. Adjust display brightness if available. If the issue persists, contact support.

5.4 Cash Drawer Not Opening

  • Drawer does not open: Ensure the cash drawer cable is securely connected to the register. Check for any obstructions preventing the drawer from opening. Verify the key lock is in the unlocked position.

For issues not covered here, or if problems persist, please refer to the support section.

6. Specifikacije

Detailed technical specifications for the SAM4S ER-915 Electronic Cash Register.

ZnačajkaSpecifikacija
MarkaSAM4s
Broj modelaER-915
Dimenzije proizvoda (D x Š x V)16.5 cm x 16.5 cm x 11.81 cm
Težina artikla25 funti
BojaCrna
MaterijalLegirani čelik
Vrsta braveelektronički
Vrsta montažeSamostojeći
Posebna značajkaPrijenosni
AlarmVizualno
Razina vodootpornostiNije vodootporan
UPC672550687941
ProizvođačSam4s
Vrsta pisačaDirect Thermal, Drop-and-Print
Printer StationsDual Station; Receipt/Requisition Printer
Brzina pisača22 redaka u sekundi
Papirna rola2-1/4" (58 mm)
Zaslon operatera2-Line x 16 Character Alpha-Numeric Backlit LCD
Prikaz kupca9-znamenkasti LED
Keyboard CapacityUp to 41 Keys / 7-14 Department Keys
Serial Ports (Standard)COM1 & COM2 (D-Sub-9M)
Serial Ports (Optional)COM3 & COM4 (RJ45)
Cash Drawer PortsOne Additional RJ11 (24V) Port (Supports Open/Close)
SD priključakStandard
Čitač karticaOptional Integrated Dual Track MCR
Standard Cash Drawer5 Bill, 5 Coin with Drawer Lock and Two Media Slots
Zahtjevi za napajanje120 AC ± 10%, 50/60 Hz
Potrošnja energijeCca. 25 vata
Radna temperatura32 ° - 104 ° F (0 ° - 40 ° C)
Raspon vlage30% do 80% RH (bez kondenzacije)
Zaštita memorijeFull Charge for 24 Hours will Protect Memory for 90 Days
Datum prve dostupnosti29. studenog 2018
SAM4S ER-915 specifications table

Image: A visual representation of the SAM4S ER-915 specifications and features.

7. Informacije o jamstvu

Specific warranty details for the SAM4S ER-915 are not provided in this manual. Please refer to the documentation included with your purchase or contact SAM4S customer support for warranty terms and conditions.

8. Korisnička podrška

For further assistance, technical support, or service inquiries regarding your SAM4S ER-915 Electronic Cash Register, please contact your authorized SAM4S dealer or visit the official SAM4S webstranica za kontakt podatke.

When contacting support, please have your model number (ER-915) and any relevant purchase information ready.

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