1. Uvod
This manual provides essential information for the safe and efficient operation of your Tera Smart EV Charger Type 2 Wallbox. Please read these instructions carefully before installation and use, and retain them for future reference.
Sadržaj paketa:
- 1 x Tera W01 11 KW 16 A CEE Plug EV Charger with 7m Type 2 Cable
- 1 x predložak za montažu
- 1 x set vijaka za pričvršćivanje
- 1 x Korisnički priručnik (engleski i njemački)

2. Sigurnosne upute
Your Tera Wallbox is designed with multiple safety features. Adherence to these guidelines is crucial for safe operation and to prevent electrical hazards.
Integrirani sigurnosni mehanizmi:
- Integrated DC6mA Residual Current Protection: Detects and handles various leakage current situations (AC and DC).
- External Type A Overcurrent Breaker: Provides additional protection against overcurrents.
- Overvoltage Zaštita: Zaštitne mjere protiv prekomjernog volumenatage.
- Undervoltage Zaštita: Štiti od nedovoljnog volumenatage.
- Zaštita od preopterećenja: Sprječava oštećenja uzrokovana prekomjernim povlačenjem struje.
- Zaštita od kratkog spoja: Automatically disconnects power in case of a short circuit.
- Zaštita od previsoke temperature: Monitors and prevents overheating.
- Zaštita tla: Osigurava pravilno uzemljenje za električnu sigurnost.
- Earth Leakage Protection: Detects unintended current paths to earth.
The charging cable is made with over 99.5% copper for excellent conductivity and minimal heat generation. The charger is designed to meet safety requirements, ensuring high safety standards.
Zaštita okoliša:
The device features an IP54 ocjena vodootpornosti, allowing safe outdoor use in various weather conditions. It is designed to withstand temperatures from -30°C to 50°C.


3. Tehničke specifikacije
| Značajka | Specifikacija |
|---|---|
| Marka | Tera |
| Naziv modela | W01-AM-WH-11kW |
| Izlazni voltage | 400 volti |
| Ulazni voltage | 400 volti |
| Nazivna struja | 16 Amperes |
| Maksimalna snaga | 11 kW |
| Duljina kabela | 7 metara |
| Vrsta konektora | Type 2, CEE 3-phase plug |
| Certifikati | CE (N8A 104780 0028), TÜV (64105223147901), IEC 62196-2 |
| Ocjena vodootpornosti | IP54 |
| Radna temperatura | -30°C do 50°C |
| Dimenzije proizvoda | 20 x 15 x 20 cm |
| Težina proizvoda | 15 kg |
4. Instalacija
The Tera EV Charger is designed for straightforward installation. It comes with a mounting template and a screw set to facilitate the process.
Koraci instalacije:
- Montaža: Use the provided mounting template and screw set to securely attach the charger to a suitable wall or surface. Ensure the mounting location is stable and can support the weight of the charger and cable.
- Priključak za napajanje: Connect the CEE 3-phase plug to a compatible power source. Ensure the electrical installation meets local regulations and safety standards. Professional installation by a qualified electrician is recommended.
- Uprava za kabele: Utilize the additional cable holder to store the 7-meter charging cable neatly, saving space and maintaining a tidy charging area.


5. Operacija
The Tera EV Charger offers both manual and app-controlled charging options for convenience.
Početak naplate:
- Ensure the charger is properly installed and connected to the power supply.
- Plug the Type 2 charging cable into your electric vehicle's charging port.
- Charging will commence automatically or can be initiated via the app.
Načini punjenja:
- Ručno punjenje: Directly set charging parameters on the EV charger's interface.
- App-Scheduled Charging: Use the dedicated mobile application (via Wi-Fi and Bluetooth) to schedule charging sessions, adjust charging power, and monitor progress. This provides flexibility to plan charging according to your needs.
The charging power can be adjusted to prevent overcharging and protect your vehicle's battery.
LED indikatori:
Integrated LED indicators provide clear visual feedback on the charging progress and any potential errors, ensuring you are always aware of the operational status.


6. Održavanje
Regular maintenance ensures the longevity and optimal performance of your Tera EV Charger.
- Čišćenje: Periodically wipe the charger's exterior with a soft, damp tkanina. Nemojte koristiti abrazivna sredstva za čišćenje ili otapala.
- Pregled kabela: Regularly inspect the charging cable and connectors for any signs of wear, damage, or corrosion. If any damage is found, discontinue use and contact support.
- Skladištenje: When not in use, ensure the charging cable is neatly coiled and stored using the provided cable holder to prevent kinks or damage.
7. Rješavanje problema
If you encounter issues with your Tera EV Charger, consider the following basic troubleshooting steps:
- Bez napajanja: Check the main power supply and ensure the CEE 3-phase plug is securely connected. Verify that the circuit breaker is not tripped.
- Punjenje ne počinje: Ensure the Type 2 plug is fully inserted into your vehicle's charging port. Check the charger's LED indicators for any error codes.
- Problemi s povezivanjem aplikacije: Ensure your Wi-Fi and Bluetooth are enabled on your mobile device and that the charger is within range. Restart the app and, if necessary, the charger.
- Sporo punjenje: Verify the current setting on the charger or in the app. Ensure your vehicle is capable of accepting the full 11 kW charge.
For persistent issues or complex problems, please refer to the support section.
8. Informacije o jamstvu
Specific warranty details are typically provided with your purchase documentation. Please refer to the warranty card or contact your retailer for information regarding the warranty period and terms of service for your Tera EV Charger.
9. Korisnička podrška
Should you require further assistance, have questions regarding installation, operation, or troubleshooting, please contact Tera customer support. Contact information can typically be found on the product packaging or the official Tera webmjesto.
Note: The product includes a user manual in German and English.





