1. Uvod
This manual provides detailed instructions for the installation, operation, and maintenance of your Bisofice 80mm Thermal Receipt Printer, Model POS-8370. This high-speed direct thermal printer is designed for various business environments, offering reliable performance with an auto-cutter and versatile connectivity options.
2. Sadržaj paketa
Molimo provjerite jesu li svi dolje navedeni artikli uključeni u vaš paket:
- 1 x Bisofice Thermal Receipt Printer (Model POS-8370)
- 1 x kabel za napajanje
- 1 x USB kabel
- 1 x Paper Roll (80*30mm)
- 1 x Korisnički priručnik (ovaj dokument)
3. Proizvod je gotovview
The Bisofice POS-8370 is an efficient thermal receipt printer featuring a compact design and robust functionality. It utilizes direct thermal printing technology, eliminating the need for ink cartridges or ribbons, which reduces operational costs.

Ispred view of the Bisofice Thermal Receipt Printer, showing the paper output slot and control panel.
Ključne karakteristike:
- Brzi ispis: Up to 220mm/s for efficient transaction processing.
- Automatski rezač: Partial auto-cutter for clean and precise receipt separation.
- Dvostruka povezivost: USB and LAN interfaces for flexible integration with various systems.
- Široka kompatibilnost: Supports Win2003/XP/7/8/10, Linux, and MAC OS. Compatible with ESC/POS print commands.
- Large Paper Bin: Accommodates thermal paper rolls up to 83mm in diameter, reducing frequent paper changes.
- Wall Hanging Design: Features two hanging holes on the bottom for convenient wall mounting, saving counter space.
- Clear Printing: 203DPI resolution ensures crisp and readable receipts.

Diagram illustrating the dimensions of the printer: 17.5cm (6.8in) length, 14.2cm (5.5in) width, and 12.2cm (4.8in) height.

The printer operates without ribbons or ink, using only thermal paper rolls, shown alongside the device.

The printer features bottom holes for convenient wall mounting, demonstrated in a kitchen environment.

The printer's internal mechanism, showing its capacity for a large thermal paper roll with a maximum diameter of 83mm.
4. Postavljanje
4.1 Raspakiranje
Carefully remove the printer and all accessories from the packaging. Retain the packaging for future transport or storage.
4.2 Povezivanje struje
- Provjerite je li prekidač za napajanje pisača u položaju ISKLJUČENO.
- Spojite kabel za napajanje na ulazni priključak za napajanje pisača.
- Drugi kraj kabela za napajanje uključite u standardnu električnu utičnicu.
4.3 Umetanje termalnog papira
- Press the cover open button (if available) or gently lift the top cover of the printer.
- Insert the thermal paper roll into the paper bin, ensuring the printing side of the paper faces upwards and feeds out from the top.
- Izvucite mali komad papira iza rezača.
- Čvrsto zatvorite gornji poklopac dok ne klikne na svoje mjesto.

The printer actively printing a receipt, demonstrating proper paper loading and output.
4.4 Spajanje na računalo
The printer supports both USB and LAN connections.
- USB veza: Connect one end of the provided USB cable to the printer's USB port and the other end to an available USB port on your computer.
- LAN veza: Spojite Ethernet kabel iz LAN priključka pisača na mrežni usmjerivač ili preklopnik.
4.5 Instalacija upravljačkog programa
Before using the printer, you must install the appropriate driver on your computer. The driver supports Windows, Linux, and MAC OS.
Preuzmite najnoviji upravljački program sa službene strane webstranica: http://www.cnfujun.com/d/33Slijedite upute na zaslonu za instalaciju.
5. Operacija
5.1 Uključivanje/isključivanje
- To power on, flip the power switch to the 'ON' position. The indicator light will illuminate.
- Za isključivanje, okrenite prekidač za napajanje u položaj 'ISKLJUČENO'.
5.2 Ispis
Once the printer is connected and drivers are installed, you can send print jobs from your application. The printer supports ESC/POS commands and can print various content types, including multi-language text, images, logos, 1D barcodes (UPC-A, UPC-E, JAN13, JAN8, CODE39, ITF, CODABAR, CODE93, CODE128), and 2D barcodes (QR CODE, PDF417).

Bivšiample of a clearly printed receipt, highlighting the 203dpi resolution and 100KM print head life.
5.3 Priključak ladice za gotovinu
The printer supports cash drawer driving. Connect your cash drawer to the dedicated port on the printer. The cash drawer will open automatically upon receiving the appropriate print command.
6. Održavanje
6.1 Čišćenje pisača
Redovito čišćenje pomaže u održavanju kvalitete ispisa i produžuje vijek trajanja pisača.
- Ensure the printer is powered off and unplugged before cleaning.
- Koristite meku krpu koja ne ostavlja dlačice dampened with isopropyl alcohol to gently wipe the thermal print head. Avoid touching the print head with bare hands.
- Očistite putanju papira i valjke kako biste uklonili prašinu ili ostatke papira.
- Obrišite vanjski dio pisača mekom, suhom krpom.
6.2 Zamjena role papira
Replace the thermal paper roll when it runs out or when the red line appears, indicating low paper. Refer to section 4.3 for detailed instructions on loading thermal paper.
7. Rješavanje problema
Ako naiđete na probleme s pisačem, pogledajte sljedeće uobičajene probleme i rješenja:
- Pisač se ne uključuje: Provjerite priključak kabela za napajanje i uvjerite se da je utičnica ispravna.
- Nema ispisa: Verify that the printer is powered on, connected correctly (USB/LAN), and the driver is installed. Check for paper jams or if the paper roll is empty.
- Loša kvaliteta ispisa: Ensure you are using thermal paper. Clean the thermal print head as described in section 6.1.
- Zaglavljivanja papira: Power off the printer, open the cover, carefully remove any jammed paper, and then close the cover and power on.
- Auto-cutter not working: Ensure no paper debris is obstructing the cutter. If the issue persists, contact support.
8. Specifikacije
| Značajka | Specifikacija |
|---|---|
| Model | POS-8370 |
| Metoda ispisa | Izravna termalna linija |
| sučelja | USB + LAN |
| Naredba za ispis | ESC / POS kompatibilan |
| Brzina ispisa | 220 mm/s |
| Rezolucija | 203DPI (8 dots/mm) |
| TPH Reliability (Print Head Life) | 100 km |
| Automatski rezač | Djelomično |
| Život rezača | 1 milijuna rezova |
| Vrste papira | Termalni papir u roli |
| Širina papira | 79.5 ± 0.5 mm |
| Promjer role papira | Max φ 83mm |
| Širina ispisa | 72 mm |
| Debljina papira | 0.06-0.08 mm |
| Ulazni međuspremnik | 96K bajtova |
| NV Flash | 256K bajtova |
| Podržani upravljački programi za operativne sustave | Win2003 / WinXP / Win7 / WIN8 / WIN10; Linux; MAC; |
| Ulazna snaga | AC 110V/220V, 50~60Hz |
| Izlazna snaga | DC 24V/2.5A |
| Veličina proizvoda | 17.5 x 14.2 x 12.2 cm (6.8 x 5.5 x 4.8 inča) |
| Težina proizvoda | 0.84 kg (29.6 oz) |
| Supported 1D Codes | UPC-A / UPC-E / JAN13 (EAN13) / JAN8 (EAN8) / CODE39 / ITF / CODABAR / CODE93 / CODE128 |
| Supported 2D Codes | QR CODE, PDF417 |
9. Jamstvo i podrška
Bisofice products are manufactured to high-quality standards. For warranty information, technical support, or service inquiries, please refer to the contact information provided with your purchase or visit the official Bisofice website. Please have your product model (POS-8370) and purchase details ready when contacting support.





