PAINTAUDIO Manuals & User Guides

PAINTAUDIO is a dedicated collective of engineers and music enthusiasts focused on creating versatile audio equipment and MIDI interfaces. Best known for the MIDI kapetan series of foot controllers, the brand provides musicians with rugged, highly customizable tools that support advanced features like "Super Mode" for multi-state switching and complex command sequences. Their products cater to guitarists, keyboardists, and studio producers looking for reliable control over their digital and analog gear.

In addition to MIDI controllers, PAINTAUDIO manufactures wireless MIDI adapters, condenser microphones, and innovative consumer audio products like the EARMATE1 open-ear headphones. The company actively maintains its product firmware, offering regular updates to enhance functionality and compatibility with modern DAWs and synthesizers.

• How do I update the firmware on my MIDI Captain controller?

  To update firmware, connect the device to your computer while holding the designated key button (often Key 0 or Key 1) to enter USB mode. Important: Empty your computer's Recycle Bin/Trash first. Then, delete all existing files on the MIDICAPTAIN drive and copy the cleared files from the new firmware package onto the drive.

• What is Super Mode on PAINTAUDIO controllers?

  Super Mode is an advanced firmware feature that allows users to customize foot switches with multiple states (short press, long press, release) and assign sequences of commands, enabling complex control over MIDI devices.

• How do I contact PAINTAUDIO support?

  You can contact customer support via email at support@paintaudio.com or contact@paintaudio.com. For prompt assistance, you may also use the messaging system if you purchased through a platform like Amazon.

• What is the warranty period for PAINTAUDIO products?

  PAINTAUDIO products typically come with a 12-month free maintenance service from the date of purchase, covering defects not caused by artificial damage or unauthorized repairs.