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Simpled is a London-based tech company dedicated to elevating the smart home experience through innovative Internet of Things (IoT) devices. Specializing in home security, Simpled offers a comprehensive range of smart security solutions including smart door locks, smart cylinders, camera doorbells, and smart home gateways.

Their products are designed with versatility in mind, offering multiple keyless entry methods such as fingerprint recognition, PIN codes, RFID proximity fobs, and smartphone access via the TTLock app. With features like weatherproof designs tailored for varying climates and integration capabilities for smart home assistants like Alexa and Google Home, Simpled puts absolute control and peace of mind directly into the hands of homeowners.

• How do I factory reset my Simpled Smart Lock?

  To perform a factory reset, open the lock's battery cover and long-press the 'Reset' button for about 5 seconds. Once you hear a beep, enter '000#' on the keypad. Two short beeps indicate that the reset was successful and the default passcode is restored to 123456#.

• Which app should I download to control my Simpled lock?

  Simpled smart door locks utilize the 'TTLock' app. You can download TTLock from the App Store or Google Play Store to manage access, add fingerprints, and set up your lock.

• What happens if the battery dies on my Simpled smart lock?

  If the battery dies entirely, you have two backup options: use the physical emergency key provided with your lock, or connect an external power bank to the emergency USB/Type-C port on the bottom of the lock to provide enough power to enter your passcode.

• How do I add a new fingerprint to my Simpled lock?

  Open the TTLock app, select your lock, and tap on 'Fingerprint'. Tap the three dots to select 'Add Fingerprint', choose a name, and press your finger against the lock's sensor 4 times as prompted by the app to successfully register it.